Responsible Gaming
Culture Starts at gb11
gb11 believes the joy of entertainment is real only when it is safe and controlled. Use our tools and guidelines to keep yourself protected.
Our Core Principles
Responsible gaming at gb11 is not a restriction — it is our commitment to your protection.
Age Verification — 21+
You must be at least 21 years old to register at gb11. We verify identity documents to keep minors' accounts secure and prevent misuse.
Setting Deposit Limits
You can set your own daily, weekly, or monthly deposit limit. This limit can be lowered at any time from your account settings, but raising it requires a designated waiting period.
Session Time Limits
Taking a break after playing for a set time is important. gb11 gives you the option to set your session length so you do not spend too much time playing and can maintain balance in your daily life.
Self-Exclusion
If needed, you can lock your own account for a set period — from seven days up to permanently. We fully respect this decision.
Loss Limit
gb11 has a feature that automatically stops gaming once a set loss amount is reached. Keeping this limit active ensures financial losses stay within a defined boundary.
24/7 Support Center
Contact our Bengali-language live chat support team at any time. We are always ready to help with gaming concerns, financial worries, or account matters.
What is Responsible Gaming?
Online gaming is a form of entertainment — not a source of income. Responsible gaming means setting a budget according to your means, following a set time limit, and playing for the joy of it. gb11 places this value at the center of the platform.
Gaming becomes a problem when it is no longer under control — when it starts to affect your family, work, or financial stability. Taking mindful steps before reaching that point is the wise thing to do.
gb11 wants to be your entertainment companion, not a burden. That is why you will find all the tools, guidelines, and support needed for responsible gaming in one place on our platform — without any friction.
Remember: trying to "win back" every loss, playing with borrowed money, or hiding your gaming from family — these are warning signs. If you feel this way, contact us without delay.
Minimum Age
This platform is for adults only
Minimum Deposit
With any payment method
Support
Live chat support in Bengali
Addiction Tolerance
We do not tolerate problem gaming
Warning Signs
If any of the following situations apply to you, get help now — this is not a sign of weakness, it is a sign of courage.
You are repeatedly spending beyond your set budget and cannot stop yourself.
You are playing more to "win back" lost money and cannot break out of this cycle.
You are hiding your gaming habits from family, friends, or colleagues.
You are playing with borrowed money or using funds meant for household needs.
You feel restless, angry, or depressed when you cannot play.
You are continuing to play while neglecting work, studies, or family responsibilities.
Ways to Keep Yourself Safe
Set your budget in advance. Decide how much you will spend before you start playing — and do not go beyond that limit, even if you lose.
Set a time limit. Use a timer. After about an hour, get up and take a short break — go for a walk, drink some water, talk to your family.
Do not treat gaming as income. Do not expect long-term profit from gaming; treat it as entertainment — it keeps the stress down.
Do not play on emotion. It is better to avoid gaming when you are angry, anxious, or feeling low. Play with a clear head and make decisions calmly.
Use the break feature. If you feel the need, put your account on pause for a few days or weeks — this is completely normal and easy to do.
Tell someone you trust. Let a family member or friend know about your gaming habits. Accountability strengthens self-control.
Get Direct Support
Our team is here for you — 24 hours a day, 7 days a week.
Live Chat
How to set a deposit limit?
After logging in to your gb11 account, go to Account Settings. In the "Responsible Gaming" section, set a maximum daily, weekly, or monthly deposit limit. Changes take effect immediately.
How to activate self-exclusion?
From the same Settings page, select the "Self-Exclusion" option and choose the duration of your break. During the break you will not be able to log in or deposit. The break cannot be cancelled before it ends.